Frequently Asked Questions

Although the smoothing treatment is of botanical origin and formaldehyde-free, we prefer not to recommend its use during pregnancy. At Origen Botánico, this stage is deeply respected, so it is considered that the best decision should be made with your trusted doctor.

The application of the straightening treatment is not recommended for nursing mothers, as after childbirth and during breastfeeding, a woman's body undergoes many magical changes, and one of them affects our precious hair. During pregnancy, estrogen levels are high, which makes hair appear thicker and healthier. However, after the baby is born, these estrogen levels drop, and the hair that was in the growth phase enters the resting phase and eventually falls out. To have it done, you must have finished your breastfeeding period at least one year prior. 🌷✨

🌱 At Origen Botánico, we value natural beauty and authentic development. Although our products are safe, free of formaldehyde, petrolatum, and animal cruelty, we suggest that the straightening ritual only be used from the age of 16. We believe every girl deserves to explore her identity without interventions, loving her hair just as it is.

✨ The smoothing treatment transforms your hair for 3 to 6 months, depending on the care you provide. From the first application, you can achieve between 80% and 100% straightening.

🌿 This is a progressive treatment: the more you use it, the better results you get. If you decide to stop using it, your natural wave will return with healthier, shinier hair.

This product is an advanced botanical formula, formaldehyde-free and powered by European technology. Its main active ingredient, Glyoxylic Acid (of Italian origin), regenerates and strengthens the hair fiber. It is enriched with 12 essential oils such as argan, shea, cotton, chamomile, myrrh, and calendula, which deeply nourish and bring hair back to life.

✨ Result: silky, reconstructed, frizz-free hair with a shine that seems like magic... but it's botanical science.

The Botanical Origin Keratin has all the necessary Colombian health registrations. More than 100,000 straightening treatments attest to its effectiveness in professional salons and at home. However, the results depend on you carefully following the application and care ritual. Origen Botánico guarantees the physical-chemical quality of the product, not the result if the protocol is not followed.

Don't worry. Deeply hydrate your hair, rinse it, and repeat the entire process, correcting the previous steps. Make sure to use a flat iron that reaches at least 210 °C (410 °F). If the temperature is lower, the straightening will not be effective. Always check that your hair is healthy before repeating the ritual.

We recommend applying it every four months. However, some people do it every two months without affecting their hair fiber, as long as the hair tolerates the minimum straightening temperature (210 °C / 410 °F). Remember to always perform a strand test.

Yes, it is possible. The most important thing is that your hair is in good condition and can withstand the necessary temperature. Perform a strand test before applying the product. Observe if the hair reacts well: without shrinking, without a burnt smell, and without becoming rough.

You can do it if you are already color-treated, since we open the cuticle to enter the cortex. That is why we recommend straightening first and then coloring. If you are already color-treated, you can touch up the color after washing with salt-free shampoo. The formula is compatible with immediate coloring, taking care of the shade and the health of the hair.

We do not recommend applying keratin to bleached hair. Bleaching deeply weakens the hair fiber, and it might not withstand the minimum temperature required (210 °C / 410 °F) for the ritual to work. We prefer to protect your hair and suggest strengthening its health before any intense heat treatment.

We do not recommend it. The subsequent bleaching process could reverse the straightening effect you achieved with our keratin treatment. Both processes are incompatible and could damage your hair fiber.

Botanical Keratin does not cause hair loss. We understand your concern regarding the bad reputation of some formaldehyde-based straightening treatments, but this formula is free of this component and is gentle on your scalp. It does not damage either the hair fiber or the root.

If you have alopecia, excessive hair loss, or a dermatological condition, it is essential that your treating physician approves its use. We can send you the list of ingredients for him or her to review. At Origen Botánico, your health and well-being are prioritized above all else.

There is no exact number. Every head of hair is unique. The ideal is to iron until the hair is completely straight, always respecting the suggested minimum temperature and the condition of your hair fiber.

Mild flaking may occur during the first 8 to 10 days. This is a normal reaction on some sensitive scalps, similar to exfoliation. It is not permanent dandruff. It is easily relieved with intensive hydration.

That odor may appear in some hair fibers due to glyoxylic acid, an active ingredient of plant origin (similar to vinegar, onion, or chili). It is completely normal and will disappear after a few washes. Your hair is healthy, even if that initial scent may seem strong.

Although the formula is safe, it may cause sensitivity on certain scalps. Some temporary reactions include: itching, redness, dryness, or flaking. It may also cause slight additional oiliness, as with any straightening treatment. If you have layered hair, some waves may persist at the ends.

Yes. However, as it is a nourishing and sealing treatment, it may add a little extra oiliness to the hair strand. We recommend maintaining a balanced washing routine and using gentle cleansing products that respect the scalp's pH.

🌸 Origen Botánico's body butter has a floral and fruity fragrance of plum, freesia, and chamomile. It contains organic shea butter, delicate shimmer particles, and a rich texture that hydrates, brightens, and seduces. Ideal for your daily care ritual. Price: $25,000.

This alcohol-free hair perfume combines floral and fruity notes of plum, freesia, and chamomile. In addition to leaving an enveloping and long-lasting scent, it hydrates, detangles, adds shine, and protects hair thanks to its antioxidants, amino acids, vitamins, and natural extracts. If you have a keratin treatment, it will prolong the straightening effect.

Shake well before use and apply from roots to ends as needed:

• As a hair perfume: Use on damp or dry hair, several times a day to refresh and scent.

• As a detangler: Spray on mid-lengths and ends, leave on, and comb gently.

• As a heat protectant: Apply at least 2 minutes before using a straightener, blow dryer, or sun exposure. Ideal for the beach, pool, gym, and sauna.

Yes, you can. However, keep in mind that ions seal the cuticle, and for our keratin to work, the cuticle must be open. Always perform a strand test before starting.

Healthy or very curly hair: 230 °C to 250 °C (446 °F to 482 °F)
Damaged, thin, or dyed hair: 210 °C to 220 °C (410 °F to 428 °F)

You will notice results in just 15 days if you use them at least 3 times a week. Everything depends on the level of damage to your hair fiber. Suspend the use of heat styling tools or always use the Origen Botánico heat protectant. This will accelerate recovery, and you will see shine, strength, and softness from the very first washes.

No. Origen Botánico shampoos have a balanced pH that protects the hair cuticle, preventing color loss, keratin fading, or pigment runoff. They are ideal for color-treated or straightened hair.

Origen Botánico shampoos strengthen hair and stimulate growth. However, alopecia areata is a medical condition that requires dermatological treatment. These products can complement your routine, but they are not formulated as a direct solution for underlying medical conditions.

No. Origen Botánico shampoos, including those containing rosemary, are formulated with a pH-balanced level to protect color. They keep keratin and hair dye intact while cleansing and balancing the scalp.

Botanical Origin keratin is an organic keratin that performs a deep capillary hydrolysis: it opens the cuticle, enters the cortex, transforms the fiber, and then seals it. This process may slightly modify dyed color. In contrast, keratin with formaldehyde only dries out the hair superficially, without modifying the internal pigment.

Because it is composed of two distinct liquid phases. When you shake the bottle, both fuse to provide its benefits: heat protection, detangling, shine, hydration, and fragrance. It is normal and part of its magic!

Hair loss can be caused by multiple external and internal factors: high-tension hairstyles, stress, breastfeeding, menopause, anemia, medications, dyes, bleaching, or post-operative periods. Botanical-origin keratin does not cause hair loss, but if you are already experiencing an active process, consult your doctor to treat it at the root.

The duration of the straightening treatment depends on several external factors. Some causes that reduce its effectiveness are:

• Use of shampoo with salt
• Very hot or high-humidity climates
• Water pH, sea salt, or excessive sweating
• Incorrect application process
• Use of ceramic flat irons at low temperatures
• Habits such as always wearing hair up, wearing a helmet, or tucking it behind the ears

🌿 Remember: hair has memory. With proper care, its straight shape will last longer.

Although the formula is gentle and botanical, every scalp is different. Possible causes of reactions include:

• Not performing the prior allergy test
• Alcohol consumption the day before
• Leaving the product on longer than indicated
• Skipping protocol steps

⚠️ If you experience irritation, discontinue use and perform a deep hydration treatment. If it persists, consult your doctor.

We do not recommend it. During ironing, vapors are released. Although they are not toxic, during pregnancy you should avoid everything that is not pure oxygen. We prefer to prioritize your well-being and that of your baby.

Both terms are used commercially for hair treatments. However:

• Keratin: Smoothes, restructures, and tames hair.
• Botox: Nourishes and plumps, but does not necessarily smooth.

Botanical Keratin is a ritual that acts as a progressive smoothing treatment, enriched with botanical active ingredients that restore the hair fiber from within.

No. Vinegar can alter the pH of your hair fiber and affect the way our product works. We invite you to strictly follow the step-by-step instructions provided by Origen Botánico to obtain the best results.

In cases of severe dandruff and oiliness, you will notice improvements between the 6th and 15th wash. However, from the very first application, you will feel changes in softness, hydration, and scalp comfort. Use Origen Botánico shampoos at least 3 times a week.

Yes! Botanical Origin Shampoos contain active ingredients backed by scientific studies, endorsed by the European Cosing and INVIMA in Colombia. They are:

• Salt-free
• Sulfate-free
• Paraben-free
• Silicone-free

🌿 They are formulated to meet the highest standards of beauty professionals.

We apologize for any inconvenience. Please contact our support team immediately to review your case. Your satisfaction is our priority.

Bubbles may be caused by pressure variations during packaging or transport. This does not affect the quality or efficacy of the product in any way.

Origen Botánico products contain natural ingredients, and slight variations in color may occur without altering their efficacy. Exposure to light or heat may also slightly modify the shade, but it does not compromise their benefits.

It is recommended to store the products in a cool, dry place away from direct sunlight. Avoid exposing them to sudden changes in temperature or humidity. They do not require refrigeration. Close each container tightly after use to preserve its properties.

For distribution: use suitable packaging that protects the contents from heat and constant movement. Proper storage ensures a complete botanical experience.

Excellent question. Sulfates come from sulfuric acid (an inorganic ingredient), which is very harsh on the scalp. Sulfonates, on the other hand, are modern molecules derived from vegetable oils (organic compounds) that are milder, safer, and more stable.

🌿 In summary:

Sulfate = strong detergent; it cleans, but it dries out the hair.
Sulfonate = effective and gentle cleansing that respects natural hydration.

We choose sulfonates because they are part of an advanced botanical chemistry, designed to care for while it beautifies.

Origen Botánico chili shampoo regulates scalp microbiota and controls dandruff caused by dehydration or excess oil. However, if the dandruff is caused by fungi or infections, we recommend consulting a dermatologist, as you may require a medicated shampoo.

It depends on your skin type. Origen Botánico is based on the Fitzpatrick Scale to estimate tanning time according to phototype. Although we do not publish tables due to regulations, the active ingredients (vitamin C, E, beta-carotene, and botanical antioxidants) stimulate a natural, progressive, and healthy tan.

A well-maintained tan lasts between 2 and 4 weeks. Origen Botánico body butter helps prolong it thanks to its deep hydration. Although science permits its use from the age of 16, due to INVIMA regulations we recommend it only for adults (18+), as children's skin is more delicate and still developing.

After applying the Origen Botánico smoothing treatment, we recommend waiting 48 hours before your first wash. This time allows the botanical active ingredients to penetrate deeply and seal in the transformation. During this period, avoid wetting, tying up, or pulling on your hair so that the magic can take full effect.

For the first two days, we suggest avoiding tight ponytails, metal clips, hats with prominent seams, or tucking your hair behind your ears. These actions can leave “marks” or creases in the fiber that would interfere with the straightening. After the initial period, you can return to your usual routine.

Ideally, use a ceramic or titanium flat iron with a temperature between 210°C and 230°C. Pass the iron over each section of hair 2 to 3 times depending on its thickness, until it is completely straight and frizz-free. This helps to activate and seal the botanical active ingredients into the hair cuticle.

If your hair is already dyed: you can apply the smoothing treatment, but we recommend waiting at least 2 weeks before changing your color so that the pigments set properly. If you are going to smooth your hair first and then dye it: try to do the dyeing after the ritual to prolong the shine and intensity of the color.

Yes, but we recommend that you have a dermatological consultation beforehand. If you are using topical medication, have psoriasis, severe dermatitis, or an actively flaking scalp, it is better to wait until your condition is stabilized. At Origen Botánico, we prioritize your health as much as your beauty.

🌿 FOR US, YOU ARE THE BOTANICAL MAGIC

Thank you for trusting Origen Botánico. This manual was created to answer your questions, care for your natural beauty, and elevate your experience with these products. The inspiration behind Origen Botánico is born from the earth, science, and the transformative magic that blossoms in every ritual. If you have any further questions, we are here for you.🌱